Business Process Renewal/Business Process Redesign
This service provides an improved end-to-end Business Process across the functions of an organization. Elements within the service are the Process Vision (how should the process look like after renewal), Process Scoping, Process Understanding/Process Modeling, Measuring Process Performance and setting Performance Targets, Process Analysis (including Prioritization of Improvement Opportunities and identification of Quick Wins), new Process Design and new Process Implementation. Some important aspects of Program and Project Management are applied here, such as Business Case definition, Development of the Project Plan and developing Communication and Human Change Strategies.
This service takes place in the middle ‘clouds’ of the Process Management Framework .